General terms of use

Table of Contents

1. Identification information

You are hereby informed that the owner of the website (hereinafter, the “Website”) is Go Global S.R.L. (hereinafter, “Go Global”,) an Argentinian company domiciled at Esmeralda 1061 Piso 2, Oficina 4, C1007, Autonomous City of Buenos Aires, Argentina.

However, a physical address and an e-mail address are provided for any users in the European Union or the United States of America who would like to contact us regarding any Website-related issue and/or the delivery of services, in order to comply with Law No. 34/2002, of July 11, on information society services and e-commerce, and European Regulation 679/2016, of April 27, on personal data protection, since services are provided in the EU.

Therefore, the contact information in the European Union and the United States is:

  • GO GLOBAL CONSULTING CORPORATION, a U.S. company, domiciled at 207 E. 5th Ave, Suite 248, Eugene, Oregon 97401, United States of America (Go Global USA,
  • GO GLOBAL Consulting Sociedad Limitada, a Spanish company, domiciled at Francisco Lujan, num. 17, Chalet, 28027 Madrid, Spain (Go Global España,

Any questions about these General Terms of Use (hereinafter, the “General Terms of Use”) and/or the operation of the Platform and/or the delivery of services may be submitted to the above addresses.

2. Acceptance and access to the website

The access to the Website and the use of Website services are subject to the acceptance of the General Terms of Use as well as the Privacy Policy.

When you access the Website (hereinafter, you are also referred to as the “User” or the “Users”,) it will be understood that you accept the General Terms of Use.

3. Subject-matter and description of the website

The General Terms of Use, together with the other legal terms and conditions stated above, regulate the access to and use of the Website. The Website is intended to provide Clients with comprehensive document translation services, training and consulting services; writing and management of content; cultural advice services; multicultural communication services, translation, review and localization of documents and/or texts; interpretation; software development and sale; delivery of IT and data processing services related to any services referred to herein, and management and consulting services related to information systems; project management, graphic design, web design; transcription; audio transcription, subtitling, close captioning, stenography, dubbing and pickup, in addition to making it possible for professionals to provide services, as well as any other service which Go Global may decide to provide in the future.

4. User account

The Website offers Users the possibility to create an account through an online form that must be completed with the required data.

The Website only allows the registration of Users who are of age, i.e., 18 years old or older.

In order to complete the Website registration process, you must fill in the information fields requested on the “Vendor Portal” or “Client Portal”, as applicable. Users must set an e-mail address, provide their first and last names and create a personal and non-transferable password.

Users shall have full responsibility for the use of their User account. Therefore, Users are responsible for the correct custody and confidentiality of the username and/or passwords, as well as any data that shall enable access to their account, and they undertake not to grant its use to third parties, either on a temporary or permanent basis, nor to permit access to third parties. 

Based on the above, Users must immediately notify Go Global at the e-mail indicated in paragraph 1 any improper use of their username and/or password, due to circumstances such as theft, loss, or unauthorized access to them, in order for Go Global to be able to cancel, block and/or disable them as soon as the improper use of the User account is reported. While such events are not reported, Go Global shall be exempt from any responsibility arising from the improper use of the usernames or passwords by unauthorized third parties.

5. Liability for the information contained on the website

Go Global will only be liable for the processing of the information from individuals whose data are stored or processed on the Website for its own purposes. We hereby make it clear that Go Global will not be liable for any potential damages arising from the use of the information provided on the Website.

In no event will Go Global be liable to the User for lost profits, loss of opportunities and/or any indirect consequence or damage resulting from any Website-related issue.

6. Information accuracy

To be a User of the Website, you should be of age and have the legal capacity to enter into contracts. If you register on behalf of a company or consortium, joint venture or any other type of association, you should have the power to enter into contracts and undertake obligations on behalf of such entity.

Users may register on the Website using a personal account specifically created by Go Global, which will contain your username and/or e-mail address and password. The password will be selected and only known by the User, who undertakes not to disclose it. The account is personal, single and non-transferable, and you are not allowed to have more than one account. Go Global reserves the right to cancel, suspend or disable any accounts with matching or related data.

In this respect, the User states that the information provided is true and that he/she has the required powers to perform the operations for which he/she is registering. In addition, the User guarantees and is liable, in all cases, for the truthfulness, validity and accuracy of the personal or corporate data and the information provided, and undertakes to observe these General Terms of Use and to act in accordance with the law, good conduct practices and good faith requirements, refraining from using the Website in any way that might hamper, damage or impair the normal operation of the site or the rights of other Users, Go Global or any third party.

Therefore, the User is responsible for the entry of information on the Website and for setting up a supplementary backup system, if necessary. Under no circumstance will Go Global be liable for any consequence arising from the previously mentioned situation, attributable to a registered User.

Furthermore, Go Global reserves the right to request, at any time, proof or supporting documentation to verify the truthfulness and accuracy of the personal and/or corporate information provided by the User.

Finally, Go Global reserves the right to reject any registration request or cancel a previously-accepted registration, and it will not be required to communicate or state the reasons for its decision. This will not give rise to any right to compensation.

7. User conduct

It is expressly stated that Users are strictly forbidden to download and/or reproduce and/or assign to third parties any type of image taken from the Website, including by means of a photograph and/or screenshot, unless it is expressly permitted by Go Global. In this respect, you should know that you will be liable for any and all operations performed in your Account. If you become aware of any unauthorized use of or access to your account, you should let Go Global know immediately.

The User Account is not property of the User, but a tool made available to you by Go Global to access the Website services. User Account sale, assignment and/or transfer are strictly prohibited under any circumstances.

Users are strictly forbidden to use offensive or slanderous content, regardless of whether such content affects other Users or other people or companies or not; disturb other Users (specially through spamming); use any legally-protected content (e.g., protected by laws related to intellectual property, brands, patents, utility models or aesthetic creations) without being entitled to do so; or advertise, offer or distribute legally-protected goods or services; as well as engage in or promote actions against free competition, including those intended to attract clients progressively (such as chain, snowball or pyramid systems).

Additionally, Users are not allowed to:

  • use mechanisms, software or scripts in connection with the use of the Website;
  • block, overwrite, modify or copy, unless it is necessary for the proper use of the Website services in general;
  • disseminate and reproduce to the public any content from Go Global’s Website or other Users without prior authorization; and
  • use any material and/or information contained on the Website for illegal purposes and any purpose expressly prohibited in these General Terms of Use.

The User is aware and voluntarily accepts that he/she is solely and exclusively responsible for service use. The User will be liable for any damages whatsoever which Go Global may incur as a result of the breach of any of the User’s obligations under these “General Terms of Use” or Service Use laws.

8. Disclaimer of warranties and liability

Except in the events expressly described in the General Terms of Use, Go Global will not be liable for any damages whatsoever arising out of the lack of accuracy, completeness, topicality of, or errors or omissions in, the Website information and/or services, or other contents which may be accessed through the site, and it does not assume any duty or obligation to verify or monitor any Website content and/or information.

Furthermore, Go Global does not guarantee the availability, continuity or infallibility of the Website operation and, therefore, disclaims any and all liability for any damages whatsoever which may arise out of the unavailability or disruption of the Website operation and any services enabled on the site, as well as any errors while accessing the various web pages or, where appropriate, the pages from which said services are rendered.

Go Global does not assume any liability for any content, data and/or information submitted by Website Users, or any content of linked third-party websites. Specifically, Go Global does not guarantee that those contents are true, fulfill a certain purpose or are suitable for such purpose.

In addition, Go Global will not be liable for any opinions given by Users through the portal, forums, communities, and other participation or opinion tools.

We hereby make it clear that Go Global has no obligation to provide any software equipment or program for accessing the Website. Users should have all the necessary resources for such purpose, including telecommunications resources.

Finally, Go Global may remove any illegal content from the Website without prior notice. The User recognizes that it is not technically possible to achieve 100% Website availability. However, Go Global will strive to keep the Website available as constantly as possible. Brief errors or temporary disruption of Website services may occur, particularly because of maintenance, security or capacity issues, as well as due to any events which Go Global cannot control (e.g., failures in public communication networks, power cuts, etc.).

9. Suspension and/or termination of the user account

Go Global reserves the right to suspend or terminate your Website account in the following events:

If you have provided Go Global with personal and/or corporate information which could not be confirmed or is untrue and/or inaccurate.

If you misuse the Website for unlawful, abusive or defamatory purposes and/or to facilitate or promote activities to compete with Go Global.

If, in Go Global’s opinion, the Website security is at stake or there is another perceived risk to the security of the information contained on the site.

If, in Go Global’s opinion, any other serious event occurs which warrants the decision to temporarily suspend or definitely terminate a User account.

Go Global reserves the right to close a user account after twelve (12) months of inactivity.

10. Reference to the user as a client of Go Global

As a User, when you register on the Website, you authorize Go Global to refer to you as a client, post your name, trademarks, logotype and/or isotype, and/or any other sign representing and identifying you in order to bring your existence and/or business to the attention of the public.

11. Industrial and intellectual property

All the contents on the Website (information, articles, data, texts, logos, icons, images, external appearance, look and feel, sounds, audio, video, designs, creations, software, etc.) belong to Go Global or are used under licenses granted by third parties who are the owners of the intellectual property rights of such contents, and they are protected by current industrial and intellectual property laws.

Any reproduction, transmission, adaptation, translation, change, communication to the public, or any other kind of use of the Website content, in full or in part, in any form or by any means, either electronic, mechanical or otherwise, are strictly prohibited, unless previously authorized in writing by Go Global or any third-party owner. Any infringement of these rights may result in out-of-court or civil or criminal court proceedings, as appropriate.

Go Global does not grant any license of use or authorization of any kind regarding its intellectual and industrial property rights or any other property or right in connection with the Website, its services and/or its contents.

12. Liability for downloads

Go Global hereby states that you are responsible for verifying the absence of viruses in any software programs and/or material downloaded on your computer or device (“the download materials”) to use the Website. In no event will Go Global be liable for any damage caused by destructive features which third parties may have introduced in the download materials provided by the User, or by the download materials provided by information providers or a third party without express consent of Go Global.

13. Indemnity commitment. Reservations of Go Global

The User agrees to hold Go Global, its dependents, licensors, vendors and licensees, harmless from any and all damages (including any defense costs and fees) arising out of any unlawful or illegal act or event attributable to the User or a third party who uses the User’s account.

Go Global may modify, delete and/or add terms and/or conditions in any clause of this agreement, without the Client’s prior consent, in which case we will notify you of any such change.

Go Global reserves the right to change the Website structure at such time and in any such manner as Go Global may deem timely and convenient.

These modifications shall be valid as from their publication on the Website.

14. Jurisdiction and applicable law

Any matter between Go Global and the User shall be governed by the laws of the Argentine Republic and Spain, the courts of which will have jurisdiction to hear the case, as applicable, waiving any other rules which may refer to the application of any foreign law. Any dispute will be submitted to the Ordinary Courts on Commercial Matters of the Autonomous City of Buenos Aires. In Spain, in accordance with Real Legislative Decree No. 1/2007, of November 16, through which the consolidated text of the General Consumers and Users Protection Act and other supplementary laws are approved, the parties undertake to appear before the Courts or Tribunals of the User’s place of residence.

15. Waiver

Any delay or omission by Go Global to enforce the strict performance of these General Terms of Use shall not be construed as a waiver of Go Global’s rights.

16. Security measures

Go Global is concerned about defending the Users’ right to privacy. Therefore, Go Global takes any and all necessary technical and organizational measures on the Website to protect the security and integrity of the Personal Information in its system against any unauthorized access, as well as any unintended alteration, loss or destruction.

Users are hereby informed that their Personal Information will be stored using a cloud service and will be protected by security systems which prevent any unauthorized access by third parties to such information.

Data and/or Personal Information transmission by Users through the Website will be done in an encrypted manner and is protected by security techniques that ensure the secure transmission of data using the https protocol. Go Global makes its best effort to have the most up-to-date systems to ensure the effectiveness of these security systems on the Website.

Notwithstanding the foregoing, absolute security of the Personal Information on the Website cannot be guaranteed, because the use of technology is actually subject to risks arising out of its use, particularly by third parties, and it is impossible to prevent hackers, cyber attackers or any other individuals from attempting to attack our systems.

17. Clause invalidation and unenforceability

All clauses or points of these General Terms of Use must be interpreted independently and autonomously, and the rest of the provisions shall not be affected.

In the event any clause in these General Terms of Use is held to be, totally or partially, null and void or unenforceable, such invalidation or unenforceability will affect only said provision or the portion thereof which is deemed null and void or unenforceable; the rest of the provisions of these General Terms of Use will remain in full force and effect, and any such provision, or the affected portion thereof, will be deemed not written.

18. Legal documents that complete the general terms of use

This document is an integral part and is supplemented by the other legal policies applicable to the Website, such as the Legal Notice, Privacy Policy and Cookies Policy. However, it might be supplemented by other documents which would be posted on the Website, where appropriate.